Service Designer

About Us:

Renaissance Info Systems is a technology and digital recruitment agency, connecting contract and permanent professionals with clients across Asia-Pacific. We aim to differentiate ourselves through our level of responsiveness, and our understanding that comes from being an IT recruitment agency from the IT Industry. Our recruiters balance sophisticated and simple inter-personal techniques to assure a strong candidate network. Know More: http://www.reninfo.com.au.

Job DescriptionPlan, lead and oversee the end-to-end service design process, from research and ideation to concept development and implementation, ensuring a human-cantered and user-centric approach.

Collaborate with cross-functional teams, including project managers, researchers, designers, and developers, to identify user needs, pain points, and opportunities for service improvement.

Conduct thorough user research, employing a range of methodologies such as interviews, surveys, and usability testing to gain insights into user behaviours, motivations, and pain points Mandatory Skills Leading end-to-end service design projects, including user research, ideation, prototyping, and implementation. Good to Have Skills Deep understanding of service design principles, extensive experience in government projects, and a proven track record of delivering successful outcomes Specific Work Location Australia (Remote)

Eligibility :

Australian Citizen with Baseline clearance