Service Designer

Skill Requirements/ Qualifications

• A deep understanding of design thinking principals and experience working with agile methodologies.
• A portfolio of work that includes samples from all areas of service design (customer journey maps, wireframes, prototypes etc.)
• Passion for digital and the possibilities it brings for clients.
• The ability to thrive in an agile environment.
• Excellent verbal and written communication skills.
• The ability to communicate honestly, openly and are focussed on exceeding client expectations.
• Able to work well independently with clients, as a project lead or as an individual team member.
• A degree in design related discipline
• Demonstrated extensive experience in user experience design or related field. Plus, basic business analyst and consulting skill, including engaging business clients and capturing requirements, identifying gaps and collecting information.
• The ability to work under high pressure and tight timeframes.