Service Designer

Requirements

• Service design acumen across business sizes, industry sectors, brand styles, and technology systems
• Ability to work hands-on and lead Design Thinking projects from start to finish, appreciating both the big picture and detail work.
• Leadership skills to focus and guide progress in creating the brief and execution
• Adapting to different styles of organization and communication; a visual communicator and organized
• Flexibility and openness balanced with action and achievement-orientation
• Teamwork with multi-disciplinary, multi-cultural colleagues both locally and globally across time-zones
• Ability to identify collaborators’ skills and potential contributions
• Relationship-building within our global DT team as well with regional sales and account teams, clients and stakeholders
• Able to advise others on Service Design and Design Thinking, as well as champion and promote design-thinking
• Mentoring those with less experience on the team
• Keen understanding and practice of expectation management with clients and within your own organization
• ability to travel internationally (once possible again)
• ​Very Good Communication Skills