Service Designer

Iconic Australian company seek a Service designer for a experience focused, large scale transformation. Long, rolling contract, huge project pipeline!

Iconic Australian organisation seek a Service Designer who is employee experience focussed for a long, rolling contract likely to last until 2022!

Do you like the sound of working for a well-known & well-respected company going through a huge technology transformation with a large pipeline of projects?

If so, then hit the Apply for this job button now to find out more!

You are:

You’re a Service Designer with demonstrable experience working on large scale, transformations affecting employees nationwide.

Experience facilitating discovery workshops is essential, along with user experience research skills and future operating model design.

To be the right fit, you’ll have a positive, can-do attitude and will thrive when in sometimes ambiguous environments with strict deadlines.

The role:

This role will see you working across 4 high-profile and business critical technology projects developing user personas, helping design the future operating models and employee experience development.

You’ll be working closely with Change Leads & Business Leads in an Agile environment building and scaling capabilities across the organisation.

They are:

A highly-respected media firm with some big programs underway and a great brand to have on your CV.

This is an organisation who consistently promote healthy work/life balance & focus on working smarter not harder.

They are a household name and after a major restructure last year, they are focusing on hiring great people that fit in with their fast-moving and dynamic environment.

Skills / Experience / Responsibilities:

• 3 + years’ Service Design exp, not product design
• Background in Broadcasting or Media ideal
• Future Operating Model design experience
• Knowledge of how to define current & future personas
• Future state workflow development
• Collaborative & positive