Service UX Designer

Do you want to design complete user experiences , beyond the screens?

At Do IT Fast , we are looking for a Service UX Designer who thinks in systems, connects the dots between channels, and creates fluid, human and consistent journeys — from digital to human contact.

🚀 Mission is:

• Designing omnichannel service experiences , from web to customer support
• Translating blueprints into concrete and engaging UX solutions
• Create user flows, wireframes, and interaction models aligned with real needs.
• Co-facilitate co-design workshops with internal teams and users
• Integrating accessibility , inclusivity, and empathy into every journey
• Define UX indicators and contribute to the continuous improvement of services

🧠 Desired profile:

• Minimum 4 years of experience in UX design , ideally in complex or B2B environments
• Proficiency in Figma , user journey mapping , and accessibility principles
• Experience in user research , UX strategy and service design
• Good level of English and fluent in French or Dutch
• Analytical, collaborative, and user-impact oriented mindset

💡 What we’re offering you:

• An innovative, caring and inclusive environment
• The possibility of switching to a permanent contract after a fixed-term contract
• A high-impact mission

📩 Interested?

Send your CV to info@doitfast.be

or contact us directly on LinkedIn.

We can’t wait to meet you!

• #UXDesign #ServiceDesign #UserExperience #DoITFast #Proximus #DesignThinking #Accessibility #Innovation #BelgiumJobs