ARCHIVED Non Profit Full Time

Service Designer

FIESC - Federação das Indústrias de Santa Catarina

Vacancy to work at Hangar, new products and new business area at FIESC / SESI / SENAI / IEL.

Responsibilities

Lead the process of developing new products and businesses in partnership with the technical areas, modeling the best experience to deliver value to customers and users
Research, segment and understand customers and users
Model products and business models
Support the communication strategy, sales and product launches
Define service quality indicators and standards to be monitored
Define and apply tests
…

Qualifications

Experiences: 06 months of experience as a service designer or related activities

Education: Complete higher education

Notes: Desirable CNH B