Junior Service Designer

We are looking for a Junior Service Design passionate about B2B. Would it be you?

We are a high-growth company, and to keep taking off, we need to break down barriers and build true rocket launch pads with Big Data and Machine Learning!   We strongly believe in the power of data to improve market decisions. Therefore, we are looking for people who, like us, have the characteristics below:

Have an entrepreneurial spirit , always looking for new ways for the business to deliver more value and grow.

To be a person moved to challenges , be willing and happy in what you are doing.

 Like to collaborate so that the team, customers and community can evolve.

Have a high level of commitment to your results.

Be proactive , not waiting for others to tell you what to do.

Be resilient , have a positive attitude towards problems.

Wanting to learn more, technically and as a person.

Wanting to innovate and make a positive impact on one’s life, on the team, on customers and on society.

Wanting autonomy to be able to take a stand and make responsible decisions.

Having fun as part of the job whenever possible.

We need the help of someone who wants to learn a lot, overcome challenges and grow together with us!

If you can identify with the characteristics above, we are on the right path.

It doesn’t have to be excellent at all points, but we need to see them in their achievements and attitudes, even if it’s as a potential to be developed after you join the team.

I bet you now want to understand better what your mission will be. Come on!

OUR CHALLENGES

We created an extraordinary Big Data and Machine Learning platform, called Neurolake, which enabled the creation of new businesses. In recent years, the platform has grown exponentially with today’s products and businesses. Now it’s time to scale even further by creating new products and teams.

WHAT WILL BE YOUR MISSION?

Do everything possible to evolve the current methodology for creating new solutions, together with other teams in our company, always with our customers (banks, finance companies, insurance companies and retailers) at the center of decisions. You will be the focal point among all new teams and products.

WHAT WILL BE YOUR ACTIVITIES?

You will join a high-performance Products team, along with people from Design, Analysis, Data Science and Data Engineering. Everyone working to create new products that will bring financial results to our customers.

Your activities will revolve around:

• Accelerate ideas and opportunities with New Business teams
• Working in synergy with our internal customers, so that together we find opportunities that can generate new products, as well as adjust existing discoveries, applying design tools and processes;
• Put the customer at the center of decisions
• Listening, understanding and empathizing with the customer so that, together with a market vision, it is possible to create the necessary hypotheses and tests to validate new digital products;
• Ser Data-Driven;
• Use the power of data to create products that are more and more compliant with customer needs;
• Have the ability to collect, structure and generate insights from current product data to enable continuous improvement.

⚠️ INDISPENSABLE REQUIREMENTS

In addition to the profile we have already mentioned, points that we cannot give up in this selection process:

• Professional experience in Service Design and/or Product Design and knowledge of the best practices in the market, especially UX Research;
• Have notions of data analysis;
• Experience in creating B2B products;
• Have knowledge about agile methodologies;
• Excellent written and verbal communication;
• Mediation, facilitation and mentoring skills;
• Ability to propose and discuss project ideas in different contexts;
• Have an aesthetic sense applied to design;
• Learn about collaborative tools such as Adobe XD, Figma and/or Miro;
• Ability to improve the visualization of data coming from tables, graphs and presentations;
• Corporate experience (internship, trainee, PJ or CLT) in junior companies, startups, scale-ups or small, medium or large companies;
• Strong interest in pursuing a career in the area of ​​products and business;
• Have an entrepreneur/intrapreneur profile.

Important: the person will work in a hybrid format – remote time, time at the company’s headquarters in Recife. It is necessary to be available for eventual trips to São Paulo in the future, to interact with other team members and clients.

ITS COMPETITIVE ADVANTAGES

Items that, together or individually, are desirable and will make a difference, but are not mandatory.

• Technical and professional knowledge and experience:
• Experience in design-driven projects;
• Data Visualization: have experience in creating visual representations for data. Examples: dashboards, charts, infographics;
• Credit and insurance market: Having worked in these areas can give you more competitive advantage over other applicants;
• Data and analytics market;
• Knowledge, achievements, open courses, extracurricular or voluntary activities in:
• CNV (Non-Violent Communication);
• Advanced Excel;
• Agile methodologies;
• Marketing Digital;
• Product Design;
• UX Design;
• Business management;
• Knowledge of how a startup works and Lean concepts;
• Entrepreneurship;
• Intermediate English for reading technical articles in the areas of data and design;
• Complete or ongoing training in Design and related areas.