Service Designer

We are looking for people to help us fulfill our purpose of bringing more health to more people . If you are a proactive professional, flexible to changes and willing to commit to the search for continuous improvement, join us !

MAIN RESPONSIBILITIES

For this vacancy, we are looking for a profile to support us in conducting processes of empathy, collaboration and experimentation to improve the journey of Grupo SC’s customers.

• Conducting customer surveys;
• Mapping and redesigning journeys;
• Facilitation of ideation workshops;
• Conducting experiments, A/B tests, and rapid prototyping;
• Development of solutions that meet the needs of our customers in an original and charming way.

REQUIREMENTS AND SKILLS

• Complete Higher Education;
• Desirable – Postgraduate and/or specialization.