Service Designer

We dream big and  bet on the potential of all our collaborators , believing that each one has a fundamental role in our journey. Dasa is committed to creating an organization where everyone has equal opportunities for development . Our daily lives are driven by an  inspiring and inclusive culture that seeks equity and values ​​differences. In this way, we are looking for people who are increasingly  diverse  and innovative to help us to serve  all our patients with  excellence and efficiency . All our vacancies respect this commitment to Diversity & Inclusion.

If you  dream big and bold,  have a  sense of ownership,  work  with  absolute and extreme frankness, have ethics, integrity and courage  and want a company where you have a huge opportunity for  growth ,  come to Dasa! Here, we have the  best people  and the actions of all of them have a greater purpose: to transform people’s health, each one #Doseujeito!

We are a multidisciplinary team, with UX Researchers, Product Designers, Service Designers and UX Writers, divided into several fronts with products for patients, laboratories, hospitals and healthcare services. We are motivated daily by dealing with challenges that impact the lives and health of thousands of people, which increases our responsibility and purpose.

Our journeys are growing and in this challenge we are looking for people to act as Service Designer  in the Design area.

MAIN RESPONSIBILITIES

• Share project evolution with design leadership and stakeholders.
• Ensure the quality of experience for different audiences.
• Working collaboratively with the team in an environment of frequent changes.
• Conduct parallel projects maintaining the high quality of deliveries.
• Consolidation of results in reports.

REQUIREMENTS AND SKILLS

• Experience in the service design process and its methods (Personas, Journeys, BluePrints, Service Vision, Jobs to Be Done, etc);
• Planning, conducting and synthesising design research, promoting the consolidation of actionable insights;
• Facilitation and orchestration of design processes;
• Prototyping and testing of solutions.