Service Designer

To support our growth, we need to increase our team. We are looking for a professional in Service Design, preferably who has worked in other areas, such as engineering, IT, psychology or another one other than design training.

You will deal with:

• A great deal of information, often subjective and ambiguous. We hope that you know how to organize them, synthesize them and know how to document your design so that you can communicate with colleagues, the client and your stakeholders;
• The information will need to be “live”, that’s why we need you to know how to evolve your learning in your design, transforming them into strategic answers, in addition to knowing how to generate new questions;
• You will encounter problems that involve human beings and, therefore, we hope that you will have knowledge and experience about data collection and processing and modeling of the solutions that will be delivered to our customers. In summary, it will be interesting to know how to run interviews, CSD matrices, journeys, personas, BMG and VP Canvazes etc.

We are looking for people with ONE of the prerequisites below:

• Experience of 2 or more complete service design projects;
• Experience of 4 or more incomplete projects (participation in projects);
• Taught 5 or more courses (8h or more) on this topic.

In other words, we are not looking for someone with years of experience. It is possible that you have between 6 months and 2 years of experience and are already able to meet these requirements.