Service Designer

We are seeking a Service Designer, who will be responsible for executing design tasks and supporting the development of specific stages of assigned projects by applying user-centered design methodologies and tools to contribute to the creation of high-quality deliverables that contribute to the fulfillment of project objectives and the satisfaction of Xperience customers.

Main Functions:

• Execute specific design tasks and contribute to the development of project stages, ensuring their proper execution and satisfactory delivery.
• Support the implementation of solutions in terms of service design and experience, following the area’s methodological guidelines.
• Develop key deliverables such as design concepts, experience maps, service prototypes, and others, ensuring consistency with the established methodology.
• Collaborate with design teams, providing technical value and alignment with project objectives.
• Conduct information analysis and participate in generating relevant insights that serve as a basis for designing solutions.
• Manage logistics for the development of internal and external activities, workshops, and meetings.

Technical Knowledge:

• Advanced English
• Minimum 3 years of experience in the position.
• Design tools, Adobe suite