ARCHIVED Agency / Consultancy Full Time

Service Designer

hellon

A few years of practical service design experience or other relevant experience. Your educational/professional background could be in design, business, technology or perhaps sociology
Ambition to push the boundaries of traditional design and want to work in multidisciplinary teams merging analytical thinking and creative skills to create business impact
Good understanding of user-centric design methods and user research in addition to skills in one or several of the following; facilitation, visualization, ideation, concept creation, iterative prototyping, UX/UI design
Ability to work on complex design projects with support from more senior designers
Understanding of how to plan and execute service design processes independently
Ability to balance user needs with business requirements
Great presentation and facilitation skills, you are comfortable with presenting to and managing various stakeholders in projects
Skills to utilize specific design tools and creative softwares such as illustrator, Photoshop, InDesign, Premiere, After Effects, InVision, Figma or other. This is a bonus.
Good analytical and creative skills
Ability to inspire and teach others about service design approach
Structured and organized approach to work
A genuine interest for constant personal development
Fluent Finnish and English skills
Passion to work in a creatively driven agency environment

Independently manage given project related tasks and report those to the project responsible person
Create solutions that bring value and impact for the customer and their business needs
Facilitate meetings, working sessions and workshops
Support sales efforts and identify new opportunities within existing customers
Develop close relationships with customers and other key stakeholders
Seek for information regarding the newest trends, frameworks and research regarding service design
Actively develop own capabilities and networks
Have fun and enjoy working with your Hellon team