Service/UX Designer

What we are looking for?

Your skills and experience:

• Relevant experience in service design,  user experience design or design research for web solutions and services.
• Passionate about service design and focus in creating user-centered services.
• Strong knowledge and experience with service design tools and methods. Ability to apply the right method depending on the case and need.
• Ability to communicate with clients and partners about design methodologies and ways of working.
• Experience in running online and offline workshops.
• Experience with collaboration tools like Miro.
• Experience in producing UX design deliverables such as screen flows, wireframes and prototypes. Familiar with tools like Figma.
• Experience in quantitative research methodologies and drawing insights from data will be beneficial.
• Strong communication skills both verbal and written in English.
• Working proficiency in Finnish will be beneficial as most of our services are in Finnish.

You are/have: 

• Accustomed to working collaboratively with clients and cross-functional team members in matrix organization.
• Proven history of delivering results on time and within budget.
• Comfort with ambiguity yet unstoppable drive to create order out of chaos.
• Ready to take culture of customer-oriented manner of building digital services in Elisa forward.