Service Designer

Your daily missions:

• Framework and develop intervention proposals for the professions
• Synthesize user research (qualitative and quantitative) and business data to help shape product roadmap, designs and future research activities.
• Benchmark and synthesize current trends
• Assimilate business issues, brand strategies, tech and DATA-driven issues
• Target and map the main touchpoints and levers with which brands and consumers interact
• Help businesses address problems and find opportunities that will bring value to the company and users
• Helping businesses co-construct their digital roadmap
• Facilitate workshops with collective intelligence techniques to animate the creativity phase – promote harmony between the different stackholders
• Outline the design of future experiences, products/services envisaged
• Validate hypotheses with users
• Facilitate arbitration and communication thanks to storytelling
• Develop data-driven action to evaluate and measure design results and provide recommendations on how best to improve overall product design and cross-team collaboration.

About you :

• You have significant experience of at least 6/8 years in a similar position.
• Master Design thinking and Agility practices at the SAFE level
• You speak English AND French fluently.
• Knowledge of the industrial world is a plus.