Internship Service Design

• Support us in exciting user experience projects for various business units of Bosch with a focus on service design.
• As a central service provider within the company, we support the development of leading-edge projects for a wide spectrum of consumer, industrial, and automotive domains.
• We design services of tomorrow, in particular in the context of the internet of things, for both B2B and B2C.
• Collaborate within interdisciplinary teams and support us along all project phases, from user research and analysis to design and testing.
• Contribute to innovate or improve services from Bosch by applying user-centered design.

• Education: studies in the field of service design, interaction design or comparable
• Personality and Working Practice: analytical, conceptual, team-minded, enthusiastic, independent and reliable
• Experience: with service design process and tools such as customer journey mapping or service blueprints
• Know-how: Proficiency in prototyping and visualizing ideas both on paper and digitally e.g. in Adobe CS, Sketch or other prototyping tools
• Enthusiasm: passion for user-centered design across human, business and technology
• Language: fluent in English, German is a valuable plus

Start: according to prior agreement
Duration: 3 – 6 months

Requirement for this internship is the enrollment at university. Please attach a motivation letter, your CV, transcript of records, enrollment certificate, examination regulations and if indicated a valid work and residence permit.