Service Designer

ABOUT THE ROLE!

Be part of the next big tech unicorn in the B2B market! You will build and improve excellent services as you align user needs with company resources. As an owner of the service design domain, your ideas will have a direct impact on Billie’s growth and future strategy. Work flexibly from home or the office, as you collaborate with researchers, engineers, and stakeholders across Billie. Together as designers, our goal is to build the most delightful experiences, while supporting and lifting each other up to our best.

You will:

• Get inspired and collaborate with the most talented Engineers, Product Managers, and other cross-functional team members daily.
• Create holistic services for customers in unique contexts and all service providers involved.
• Break services into sections, create and adapt fine-tuned solutions to suit all needs.
• Discover new opportunities for our products and company strategy together with our Lead Product Designer and Lead UX Researcher.

WHO ARE WE LOOKING FOR?

You bring:

• 2+ years of work experience in UX- and Service Design.
• An excitement to drive design and work user-centric.
• Interest in FinTech, eCommerce, and BNPL ecosystems.
• Broad technical understanding of APIs and developer workflows.
• Enjoy collaboration and co-creation across various domains.
• Strong communication skills in English. German proficiency is a plus.