ARCHIVED Technology Full Time

Service Designer

diconium

YOUR TASKS

You will facilitate and moderate different types of workshops with cross-functional teams and internal/external stakeholders.
You will produce user journeys, process flows and other procedures to identify impediments that need to be solved in a given service or product.
You will define concepts and prototypes of data products and services and test them with end-users and internal/external stakeholders.
You will contribute to the development of pitch presentations in order to take the visualization of our services to a new level.
You will support our customers in identifying and developing new growth opportunities within the existing product and service landscape.
You will design, implement, and measure service experiences and connect the business propositions with their corresponding details.
You will use qualitative research methodologies to ask the right questions in order to get the right answers.

YOUR PROFILE

Must have skills:
Journey Mapping, Design Thinking, Design Sprint, Workshop Facilitation, Excellent Moderation & Presentation Skills, Visualization Skills, Project Management, Strategic Thinking, Expertise in Human-Centered Design, Qualitative Research, +2-3 years o relevant working experience
Nice to have:

German Language Skills, Degree in Service Design or a related design discipline