Service Designer

Who are we looking for?

We are on the hunt for dynamic people who like to think outside the box, team players, with clear and creative minds. If you are interested in working with us as a Service Designer send us your CV, we want to know each other better 🙂

Let us know who you are, what your path has been so far and what you are looking for.

There are no minimum requirements, but we are looking for people who are passionate and aware of wanting to dedicate themselves and get involved in a specific area for the next few years.

Skills

• minimum 2 years experience in the design of complex and omnichannel digital services
• good knowledge of the User Centered Design process and of the main Design Thinking methodologies
• knowledge of the main User Research techniques: qualitative research, surveys, usability and familiarity tests in interviews
• experience in conducting workshops and brainstorming as a facilitator
• skills in the development and definition of: journey maps and service blueprints, scenarios, flows, to define a better user experience
• skills in wireframe design and navigable prototypes.
• knowledge of virtual collaboration and co-design tools such as Miro for process mapping and workshop organization
• knowledge of prototyping programs such as Sketch or Figma.

You will take care of

• organize and facilitate live and remote workshop sessions by actively involving the various stakeholders
• concretize the collected data, define the problem, prototype and test the solution

Nice to have

• Ability to work in a team, positive and proactive attitude, sharing goals.
• Enthusiasm for applying new knowledge to projects.
• Passion in learning new working methods.
• Good knowledge of English