Service/UX Designer

For our Milan office we are looking for a person to be included in the Innovation team . The structure aims to manage and disseminate the tools and methodologies for the generation of ideas, the experimentation of solutions and the execution of projects, acting as a hub between functions, business units and the entire ecosystem.

The resource will perform the following activities:

• Create mockups, wireframing, Hi-fi / lo-fi prototypes in order to further develop internally generated ideas / concepts
• Collaborate with transversal working groups by stimulating feedback for the realization of concrete outcomes through the application of methods, tools and techniques of innovation
• Guiding the a2a teams during sessions aimed at supporting the innovation process by finding the right balance between need, desirability and feasibility, transmitting a culture of innovation across the various functions of the Group
• Organization and participation as a facilitator in workshops, understanding the needs of internal stakeholders and actors involved in the process, through research activities such as interviews and Focus Groups

Requirements:

• Master’s degree
• Experience of at least 3 years in the management of complex projects in the field: creation, conception, planning of service design / experience strategy / UI-UX design in consulting firms or large national or international realities;
• Knowledge of the User Centered / Design thinking / GV Sprint design process, figures and methodologies as well as agile approaches and techniques;
• Experience in the concept and conception phase, prototyping of services in a rapid and iterative way, digital and physical through experience gained on Lo-Fi & Hi-Fi Prototyping projects;
• Good knowledge of 2D and 3D design and prototyping tools (eg Figma, Sketchin, Invision, Rhino,…);
• Creativity in identifying solutions at the service of digital innovation, passion for technology and innovation;
• Fluency in English;
• The profile is completed by: positive and enterprising attitude, aptitude to work in a dynamic, collaborative and stimulating environment, excellent communication skills with interfaces on several levels, result orientation, creativity, flexibility, teamworking.