Service Designer

Job Profile Summary:

• A hybrid of UX Researcher and Product design experience
• Retail/Convenience store/Forecourt experience is Preferred
• Exceptional track record of demonstrated success directly related to User-Centered Design and Process Development
• Expertise with learning enterprise user-experience transformation efforts
• Able to demonstrate past projects, explorations, and design treatments that communicate goals, processes, and outcomes of the project
• Trusted SME on industry standards and best practices
• Skilled in creating user flow diagrams, wireframes, prototypes, user interface designs, and pixel-perfect deliverables for final development
• Comfortable researching, testing, and iterating with quick turnaround times
• Passion for UX, UI, and User-Centered Design principles with a focus on ROI
• Exceptional written and verbal communication abilities, interpersonal skills, and proficiency with translating complex, technical ideas to non-technical audiences internally and externally at all levels of the organization