Service Designer

Main Responsibilities:

• 360 research of products and services in different channels (online and offline).
• Generate guidelines and guides for each point of contact, adding value to all stakeholders.
• Master tools such as blueprint, customer journey, experience prototypes, storyboards, etc.
• Analyzes information and is able to delve into customer needs.

Requirements:

• 3 years of experience in user-centered design projects.
• Strategic and methodological approach.
• End to end experience of services and/or products.
• Strategic design skills (align business needs with the user).
• Service design skills (tools, methodology).

Indispensable experience

• Applied experience in DCU projects
• Relationship with stakeholders*
• Knowledge of service design process.

We offer:

• Professional growth, job stability.
• dynamic work environment 
• competitive salary 
• Attractive benefit plan 
• Benefits superior to those of the law, 100% payroll scheme.
• Development opportunities