Service Designer

3 years of experience in user-centered design projects.
Strategic and methodological approach. – End to end experience of services and / or products.
Strategic design skills (align business needs with the user).
Service design skills (tools, methodology).
360 research of products and services in different channels (online and offline).
Generates guidelines and guides for each point of contact, adding value to all stakeholders.
Master tools such as blueprint, customer journey, experience prototypes, storyboards, etc.
Analyzes information and is able to delve into customer needs Indispensable experience
Experience applied in DCU projects Reasons for rejection You
have a profile more focused on e-commerce, sales, administrative and data analysis (business).
When narrating the process of projects and work plans, he narrates it inflexible, as if he always had to do the same Design Thinking steps. This tells us that he is not an experienced person.
He has taken courses and is academically trained in the subject, but has no practical project design experience.
She is more research oriented and has no experience designing product or service.
Relationship with stakeholders *
Knowledge of the service design process.
Leadership and management of work teams

 REQUIREMENTS

Profile Service Designer:

3 years of experience in user-centered design projects.
Strategic and methodological approach. – End to end experience of services and / or products.
Strategic design skills (align business needs with the user).
Service design skills (tools, methodology).
360 research of products and services in different channels (online and offline).
Generates guidelines and guides for each point of contact, adding value to all stakeholders.
Master tools such as blueprint, customer journey, experience prototypes, storyboards, etc.
Analyzes information and is able to delve into customer needs Indispensable experience
Experience applied in DCU projects Reasons for rejection You
have a profile more focused on e-commerce, sales, administrative and data analysis (business).
When narrating the process of projects and work plans, he narrates it inflexible, as if he always had to do the same Design Thinking steps. This tells us that he is not an experienced person.
He has taken courses and is academically trained in the subject, but has no practical project design experience.
She is more research oriented and has no experience designing product or service.
Relationship with stakeholders *
Knowledge of the service design process.
Leadership and management of work teams