Service Designer

What are we searching for?

For our headquarters in Mexico City, we are looking for Service Designers who want to develop their professional career in the IT sector. Would you like to work in an international and diverse environment? Do you have a customer-oriented profile? Do you like to keep up to date with technological trends? Are you flexible and do you love working in a team? So, you are the person we are looking for.

Desired requirements:

• 3 years of experience in user-centered design projects
• End to end experience of services and/or products
• Strategic design skills (align business needs with the user)
• Service design skills (tools, methodology)
• 360 research of products and services in different channels (online and offline)
• Generates guidelines and guides for each point of contact, adding value to all stakeholders
• Master tools such as blueprint, customer journey, experience prototypes, storyboards,
• Analyzes information and is able to delve into customer needs

Personal skills:

• Initiative, flexibility, proactivity and responsibility
• Creativity
• Attraction for innovation
• Capacity for teamwork