We believe in teamwork, fun, complex projects, and simple solutions. How about you? We’re looking for a like-minded Senior Service Designer with the experience, passion and skills to help us rid the world of crappy design – one project at a time.
Would you like to…?
- Scope, plan and lead exciting service design projects
- Conduct qualitative research using design research techniques and turn insights and identified opportunity spaces into innovative and differentiating service experiences
- Work closely together with clients, and develop and facilitate workshops and co-creation sessions
- Map user journeys and help companies define their processes to enable new service experiences
- Define future customer journeys across channels and touchpoints for some of the world’s leading international brands
- Participate in sales processes and public tenders
We would like you to be…
- A skilled professional with significant experience working with service design
- Great at synthesising primary research, analysing outputs from user insights, and developing actionable insights
- A great communicator and workshop facilitator and a solid client partner, able to listen, learn, advise and build strong relationships with our clients
- Have visual skills to communicate information in a way that creates common understanding and engagement
- Be proficient in other service design techniques like journey mapping, service prototyping, testing, service specification, blueprinting etc.
- A problem solver, with ideas that challenge the ordinary, together with the drive–and the guts – to bring them to life
- Someone with a ‘here to help’ attitude, who absolutely, fundamentally believes that we’re better together
- A graduate in design, research, business, or other relevant educational backgrounds
- Fluent in one of the Scandinavian languages and English – other languages are a bonus!
Would you like to join…?
- A team of dedicated and open-minded people who will always root for you and support your growth as a professional and human
- An inspiring, social and collaborative work environment in a truly multidisciplinary and diverse culture
- Delicious homemade lunches every day cooked by our friends at Moving Mamas
- Friday Inspiration Breakfasts where we share projects, learnings, trends and methods
- Fun clubs every quarter where we explore stuff like go-karting, wine tasting and sauna cruises
- Cross-office inspiration sessions and local social events
- The opportunity to explore your professional passions and develop skills through dedicated talent time and budget
Oslo
London, United Kingdom