Service Designer

Plan, Design and implement new or better experiences, products, services and/or brands that bring value to the organization and end users to achieve sustainability, growth and business transformation

What challenges will you face?

• Establish research objectives.
• Define profiles to recruit.
• Choose and design the necessary tools to achieve an effective investigation.
• Carry out the necessary qualitative research.
• Document the investigation graphically, written or recorded
• Organize and delve into the information collected in order to find actionable opportunities.
• Document the findings and opportunities found.
• Propose together with the team the best possible solution according to the opportunities found and ground them to the guidelines and detail necessary for the implementation of: new products, new brands, new business models, new channels, etc.
• Give details to the solution and plan the necessary validations.
• Plan and execute the necessary activities to implement the proposed solutions together with the team.
• Analyze the results obtained.
• Organize, lead and execute teamwork dynamics.
• Promote and guide the new way of working to ensure transformation.

What do we expect from you?

• Complete university in the careers of industrial design, graphic design, communications, advertising, marketing, others
• More than 3 years planning, designing and implementing new or better experiences
• Knowledge and handling of collaborative tools such as: Miró, Mural, GSuite and design: Adobe package, graphic/video editing.
• Microsoft Office at intermediate – advanced level.