Service Designer

Responsibilities

Job Description

• Work collaboratively with product team members and stakeholders to understand business needs and user requirements.
• Participate in user research and user testing activities to gather insights and inform design decisions.
• work independently in the creation of service design deliverables, such as user journey maps, service blueprints, and prototypes.
• Stay up-to-date with emerging trends and best practices in service design and related fields.
• Help develop and refine service design methodologies and processes.
• Support the development of design presentations and reports for clients and stakeholders.

Requirements

• Proven experience in user research and/or design thinking methodologies and/or product design 1-3 years
• Broad knowledge in own discipline and other disciplines within the function
• Proficiency in visualization
• Strong communication and collaboration skills.
• Ability to work on multiple projects and manage time effectively.
• Certification in Design thinking or service design an advantage
• Languages
• English – B2
• Other EU languages an advantage
• At least Bachelor’s degree in Design, Marketing, Finance or similar