Your job is to understand the customer’s digital services as a whole and to identify and format new digital outputs , so your job description is broader than the design of individual services. An important part of your work is planning and facilitating strategic and goal-oriented workshops using service design methods. Together with the customer, we define business needs, formulate a design briefing, define target groups and create goals and a framework for the entire project. Genuine interest in customers’ business is important.
ARCHIVED Full Time
Senior Service Designer
Lamia
We hope for you
- Several years of experience in service design in digital projects
- Previous experience in facilitating participatory design workshops and user research
- You know how to formulate a customer’s Business Challenge into a tangible design brief and goals that UI / UX Designer and the rest of the team can tackle
- You are familiar with service formatting methods and industry terms that are part of your active vocabulary
- Customer-oriented consulting work requires good interaction skills; you are an uncomplicated team player
- The visual eye and the ability to visualize the findings of the service design phase are calculated to your advantage as well as the management of the tools we use: Miro (Realtime board), Sketch, InVision, Adobe tools
- Fluent in Finnish and English
In our design team you get
- A responsible and independent work image and the full support of the team in everyday life
- Work closely with other designers, business developers, customers, software developers, end users, and project leaders
- To shape the digital business of Finland’s largest companies through service design
- Responsibility for customer communication, conducting workshops and user research
- Participate in the development of Lamia’s service design process and offering
- Weekly team meetings where projects and ways of working are sparred together
- Participate as an expert in the sales process and make Lamia’s design expertise known
- Enjoy the diamond humor of a relaxed but ambitious team
Job Details
| Date Posted | December 3, 2021 |
| Status | Active |
| Location | Helsinki |
| Industry | N/A |
| Type | Full Time |
| Position | N/A |
| Job Expiry | February 1, 2022 |
| Salary | Unspecified |