Service Designer

As a service designer, you are driven by understanding human behavior and human needs, to be able to solve complex problems and create the best experiences – whether they are physical or digital. You have the ability to see the whole and value creation, both for the customer and the business. The work is varied and you get the opportunity to collaborate with customers at different levels and in different industries. Depending on the assignment, you will sometimes work on site at the customer, sometimes in projects where you work with an internal project team from our offices and of course also from the home office!

Right now we are looking for you who:

Like to consult and influence our customers as a consultant to create the best value for users and businesses through solutions that make a difference.
Have solid experience working with service design, we are happy to see that you have at least 5 years of work experience, of which 3 years as a service designer.
Can lead and develop customer workshops and co-creation sessions with users.
Possesses a strong ability to transform insights into opportunities and differentiated service designs.
Is experienced in defining the customer journey and value-adding experiences across different channels and touchpoints.
Has good knowledge of various methods and work tools in Service Design and an interest in contributing your skills and experience in service design in both business development and internal skills development.
Is cruel at what you do but always wants to get even better at it, learn from colleagues and take on new challenges.