Service Designer

Assignment description

The customer aims to review and implement new processes, system support and suppliers in the HR area.

The person must be responsible for ensuring that solutions and processes are designed in a way that secures future desired behaviors and thus that the program achieves desired effects. The person reports to Transformation / Change lead in the project.

 The responsibility includes:

• Ensure that the future desired situation has been based on the employees’ needs – needs-centered design
• Create a ‘pull’ after the new solutions to ensure a successful transformation
• Design of future working methods based on the employees’ experience, ’employee experience design’

Mandatory skills and experience ( required ):

• Senior service designer with 10+ years of experience in designing solutions with good results.
• Previous experience of similar roles and needs-centered design is a requirement.
• Very good collaboration skills and ability to independently navigate complex organizations.
• Good ability to involve and engage stakeholders within and outside the project.
• You must be fluent in Swedish, both orally and in writing.

                                                       _______________________                                           

How to move on

• Search for the assignment through this ad
• Submit a resume in word format
• We provide feedback if something needs to be supplemented or clarified.
• Feedback usually takes place from the Customer to us within 10 working days
  from the end of the application period. We try to give immediate feedback to you as a candidate as soon as we have new information regarding your application or assignment. Should feedback be delayed, please contact us by responding to the confirming email sent in connection with your application.