ARCHIVED Insurance Full Time
Service Designer
Helsana Insurance Company Ltd
What’s waiting for you
- Analyzing customer needs and (further) developing our products and services
- Methodical management of cross-departmental projects with a focus on the customer perspective
- Carrying out and moderating workshops along the innovation process
- Anchoring of design thinking or human-centered design in the company and empowerment of employees
- Wide range of topics and interdisciplinary cooperation with various departments throughout the company
what you bring
- University degree (Uni/FH) and/or practical experience in the field of design thinking
- Several years of professional experience in the field of customer experience, service design, user experience, product management or similar
- Experience in working or managing cross-departmental projects
- Proven skills as a facilitator in leading workshops with different stakeholders
- Active customer orientation and strong communication skills as well as a motivating personality with an agile mindset
Job Details
| Date Posted | December 5, 2022 |
| Status | Active |
| Location | Dübendorf, Zurich, Switzerland |
| Industry | Insurance |
| Type | Full Time |
| Position | Mid level |
| Job Expiry | February 3, 2023 |
| Salary | Unspecified |