Senior Service Designer

As a Medior / Senior Service Designer, you fall in love with problems and find different ways to explore root-causes, side-effects, and always ask ‘why’. You’re a natural problem solver who applies design thinking in your life. You can communicate thoughts and manages to explain abstract complexity with simplicity. You take risks, like to collaborate and get a thrill out of finding irrefutable answers in creative ways. Working for various clients, you are comfortable with jumping with research tasks, facilitating workshops and designing digital prototypes.

Your job

As a Service Designer, you:

• Are familiar with applying design thinking principles & human centred methods to the design process

• Are the advocate for user needs using various research methods

• Plan, support, facilitate workshops & design sprints with clients

• Are a team player with a positive attitude and collaborate with multidisciplinary teams

• Communicate ideas, concepts, insights both verbally and visually through the creation of deliverables such as presentation, user journeys, personas and more.

• Support the wire-framing and creation of prototypes

• Plan and execute user-testing sessions

• Adapt quickly to different ways of working and support the team accordingly