Service Designer

• You operate at the forefront of the Ordina organization and help to further expand the service design proposition

• You work for customers and you do this both independently and in a team, depending on the complexity and size of the assignment

• You combine research, analysis, design thinking and doing, and (project) delivery.

• You have a lot of room for your own entrepreneurship and creativity in the performance of the role

As a Medior Service Designer, you help organizations discover the right insights to stay ahead of change in their market. You are able to advise organizations in the development of innovative services. You are empathetic, view issues holistically and you are able to put the end-to-end experience of the end user(s) at the heart of our approach. You are a thinker and doer. The Service Design proposition stands, but deserves to be deployed more often and further expanded. You would like to actively contribute to this.

You are a design thinker and do-er. You consider design not only as a discipline, but above all as a verb. And you always keep the human aspect as a starting point, that goes without saying. You have experience with the relevant tools, approach and working methods regarding service design. You understand better than anyone the often complex playing field in which UX, branding, IT, processes, working methods and internal culture all play a role. That is why you can effortlessly involve numerous disciplines in the development of solutions, both within Ordina and with our customers.

Your energy is contagious, your creativity leads to breakthroughs and your structure provides confidence. You thrive in a team where you naturally show that co-creation and intensive collaboration lead to better solutions, services and experiences.