Service Designer

The combination of rapid growth and an international and innovative environment! This is creating a lot of opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.

At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world’s leading companies and help them become more flexible, more innovative and successful. And this is your chance to be part of the success story: we are looking for a Service Designer

Our ideal candidate

•  7 + years professional agency side and client-side experience in delivering, influencing, shaping direction of creating best in class digital and non-digital Products and Services.
• A real breadth in your strategic design and technical expertise – from research techniques to workshop facilitation to service design thinking with the ability to understand technical constraints and processes.
• Experience or open to working in oil gas industry.
• Strong Portfolio that includes a collection of real-life product examples and case studies that show your capability in design thinking with end to end services design practices.
• Start-up mentality, and practical execution of a true nature of Agile Product Development
• The ability to be highly independent, confident and flexible to adapt to a fluid landscape.
• The capacity to learn and adapt to new ways of working and thinking, communicating effectively through storytelling.
• The aptitude to effectively manage and leverage project teams, illustrating the value that design can bring to the enterprise commercially and technically.
• Experience in converting insights and requirements derived from user research, business stakeholders and data analysis into practical execution. Aligning front to back of house experience design.
• Strategic approach to problem-solving and ability to think far beyond the user interface.
• Strong knowledge and proven practical execution of Customer Centric Design Principles.
• Demonstratable commercial Analytical focus with an emphasis on learning, experimenting and improving.
• Experience in planning and conducting user research, usability testing, interpret feedback and incorporate into future iterations.
• Experience in designing, service design blueprints, customer journey and empathy mapping.
• Experience in facilitation of Design Workshops with a variety of stake holders at all levels of an organisation.
• Proven experience practice knowledge working in Agile Projects from user stories and backlog management to acceptance criteria.
• Proficiency with design tools such as: Figma, Sketch, Adobe XD, inVision Studio, Zeplin, Axure RP.
• Solid understanding of usability and accessibility standards including Web Content Accessibility Guidelines (WCAG) & ISO 9241.

What can you expect?

• Udemy and Cognizant Academy digital libraries for your continuous learning.
• Possibilities for training and personal development, a lot of coaching and an eye for your personal development.
• A competitive salary based on your experience.
• 25 days of paid holiday per year.
• Possibility to work from home.
• A laptop and a smartphone.
• Opportunities and challenges to be at the forefront of digital transformation at leading clients across different industries for global brands.
• A pension scheme and medical insurance.
• Other perks and corporate benefits.