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ARCHIVED Agency / Consultancy Full Time Remote

Service Designer

Deloitte

Deloitte

A world class work experience for all Deloitte employees in
the Netherlands – that’s the Digital@Deloitte mission. We
accelerate innovation at Deloitte by building custom digital
products for the most pressing employee needs. We do
this in a diverse (10+ nationalities) and inclusive team that
treasures autonomy, work-life balance and user centered
product experiences. As a User Researcher / Service
Designer, your impact will:
  • On 7000+ Deloitte employees;
  • Inform the product strategy with your work and shape the products that are released;
  • Add to the pipeline and the projects this team picks and works on;
  • Influence Executives and Senior Leadership on Employee Experience.

What you offer

  • Proficiency in human centered methodologies and/or service design methods
  • Empathy & advocacy for the employees (users)
  • Ability to work independently as well as collaboratively, as needed
  • Connecting dots and always asking “why”
  • Persuasive storytelling and “selling insights”
  • Stakeholder management
  • Designing service and product experiments ranging from pilots to quick & dirty
We would also love it if you also bring:
  • T shaped profile – we love them!
  • Experience in running longitudinal user research and empathy programs
  • Workshop facilitation and co-creation
  • Quantitative analysis
  • Understanding of Lean / MVP and agile methodologies
  • Understanding of Product Design

Job Details

Date PostedJanuary 13, 2022
StatusActive
LocationThe Netherlands flagSoest, UT
IndustryAgency / Consultancy
TypeFull Time
PositionMid level
Job ExpiryMarch 14, 2022
SalaryUnspecified