Service Designer

Responsibilities:

• Your work will involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of government.
• Work with service managers and programme directors to develop design concepts.
• Have responsibility across complex services.
• Help set direction and embed good practice within teams.
• Make important decisions based on research and understand how this research impacts others.

Requirements:

• Relevant service designer work experience.
• Ability to clearly document and communicate design decisions, related risks and any unresolved issues.
• Proficiency in designing interactive and technological solutions.
• Ability to design solutions integrating visual design, graphic representation and interface design.
• Proficiency in analysing, synthesising, and clearly explaining complex evidence relevant to users or a service, for example, large data sets.