Service Designer

Working at Forestry and Land Scotland is all about ‘People, Pride and Purpose.’ Join us and take pride in supporting the economy, protecting and enhancing the environment by managing Scotlands National forests and land. 

The Service Designer will improve end-to-end services across FLS, identifying opportunities to simplify processes, enhance user experience and deliver better organisational outcomes. This newly created role will initially focus on a major Enabling Services Modernisation Programme before moving to a new enablement team, supporting the delivery of both process and technology-driven improvements across the organisation. 

Digital Services is moving to the Corporate Services Directorate. The Digital Services Transformation Team will help FLS modernise services, improve ways of working and make better use of people, process, data and technology across the organisation. 

To succeed in this role, you will bring experience in designing both digital and process-driven services, together with a strong background as a Service Designer or in a comparable role. 

Please review the Job Description for more information on this role, applications are received through our recruitment portal by way of CV and Covering Letter.