Lead Service Designer

As a Lead Service Designer, you’ll:

• Be an advocate for best practice in service design, lead on cross-government design projects and keep up to date with industry changes.

• Play an active leadership role in the Service Design team, providing expert advice and guidance to lead the adoption of best practice, whilst building a strong and collaborative service design culture.

• Lead on the development of the service design community within the department and across the government, whilst helping to shape service design career paths.

• You’ll assure the quality of service design across teams and its alignment to departmental goal, using research, data and other evidence to translate user needs into whole services (including non-digital parts).

• Work closely with product owners, programme directors, policy, legal and other senior stakeholders to help to build teams, solve problems and develop strategy.

Responsibilities

The responsibilities are outlined in the job description above.