Junior Service Designer

The Role
This role is focused on the holistic interaction between organisations, customers and stakeholders.

As you develop as a Junior Service Designer, your day-to-day could include:

• Quickly formulating hypotheses based on insights and intuition;

• Design and facilitating multi-disciplinary co-creation workshops at different points throughout the product- and service-design lifecycle to explore those hypotheses;

• Analyse the interaction of your organisation with your customers and stakeholders.

• Spot opportunities for impactful product and service innovation.

• Create a desirable user experience addressing human and planetary needs.

• Collaborate with others to design the end-to-end journey of services…

• Working closely with third parties as part of delivery projects;

• Supporting business development through participation in proposals and client meetings.

In addition, you will:

• Train on the job with the coaching and mentorship of our talented team of professionals, all with a wide range of experience to share and aid your growth but also give you the confidence to work autonomously.

• Gain the confidence to present in client conversations within your specialism, providing recommendations and helping guide clients to make responsible choices.

• Independently deliver outputs with the support and direction of senior designers, and begin to take ownership of projects as you progress.

Junior designers are recent graduates in a relevant degree or short course, or hands-on training through a successful apprenticeship or internship.

We are looking for individuals who are 

• Passionate about design craft and sweating the small details.

• A champion for the user and work to harmonise needs of the user (accessibility, usability) with more emotional values of design.

• You’re curious, a natural problem solver and enjoy the challenge of pushing work forward to uncover new and innovative solutions.

• Excited to be part of a fast growing team with big ambitions.

• Believe in better, bringing along positive energy and attitude to every interaction.

• Confident verbal and visual communicator.