Service Designer

About the Service Designer role:

We’re looking for experienced, empathetic, and passionate Service Designers to work with multidisciplinary teams across policy, service expertise, data and research to help scope, plan, and deliver great work that the organisation can be proud of.

As a Service Designer at Camden, you will design and develop inclusive services and policies across the council. Working on key projects such as debt and household financial resilience, designing services for vulnerable adults and how we ensure our tenants thrive in safe homes. You’ll work in multidisciplinary teams to frame the right problem, re-imagine services, test potential improvements and support implementation.

You will be part of the Strategy & Design team and will collaborate with other teams in the council such as the Participation team, Digital Products and Services team as well as the wider Strategy team at Camden. Collectively, the work of these teams spans the whole breadth of Council’s work with a current focus on preventative health and social care, creating thriving communities for our social housing tenants, and proactively supporting those experiencing financial hardship.

We champion new and different ways of solving problems, promote inclusive and equitable approaches within delivery, and create a culture of continuous improvement to ensure that we achieve the outcomes that meet the needs and expectations of both our residents and staff in a sustainable way.