Service Designer

IN ORDER TO MASTER IN THIS ROLE, YOU HAVE:

• 3+ years of practical service design experience or other relevant experience. Your educational/professional background could be in design, business, technology or perhaps sociology.
• The ambition to push the boundaries of traditional design and want to work in multidisciplinary teams merging analytical thinking and creative skills to create business impact
• Good understanding of user-centric design methods and user research in addition to skills / understanding of the following; facilitation, visualisation, ideation, concept creation, iterative prototyping, UX/UI design
• Strong skills in creating new solutions that support the objectives of client companies and can inspire and guide clients to improve their capabilities & services
• Ability to plan and execute the full design process independently, in complex projects with the help of the lead
• Ability to run systemic level SD projects
• Great presentation and facilitation skills, you are comfortable with presenting to and managing various stakeholders in projects
• Understanding how to balance user needs with business requirements
• Skills in utilizing specific design tools and creative softwares such as illustrator, Photoshop, InDesign, Miro. Knowledge of other tools such as Premeiere, After Effects, InVision, Figma is a bonus.
• Good analytical and creative skills
• Structured and organized approach to work
• A genuine interest for constant personal development
• Fluent English skills
• Passion to work in a creatively driven agency environment

ON A REGULAR DAY AT HELLON, YOU:

• Manage design projects with needed support (e.g. lead designer) in given scope and budget
• Create solutions that bring value and impact for the customer and their business needs
• Facilitate meetings, working sessions and workshops
• Support sales efforts and identify new opportunities within existing customers
• Participate in creating responses to our clients problems and work closely with the wider team to deliver them
• Develop close relationships with customers and other key stakeholders
• Seek for information regarding the newest trends, frameworks and research regarding service design and explore new ways to solve problems
• Actively develop own capabilities and networks
• Plan your own days with flexible working hours
• Have fun and enjoy working with your Hellon team