Service Designer

The Service Designer will join our Service Design Team who are committed to service design that is inclusive, puts young people at its centre and contributes to change at a systemic level. You will have the chance to make lots of practical contributions to our services, as well as build new ways of working with and for young people.

The skills and experience that will be useful include:

• Working as a Service Designer, Product Designer or User Experience Designer
• Leading design projects in complex contexts
• Practical experience of designing services
• Working with and for children and young people
• Working in teams that seek to understand and contribute to change at a systemic level
• Running projects that include community or youth-led research and co-design
• Using and designing digitally enabled products, services and experiences
• Value equality, diversity & inclusion

The Children’s Society adopts a two stage anonymised recruitment process. This means personal details for all candidates will be withheld at the shortlisting stage. This is to ensure that candidates are assessed on their skills and talent, regardless of ethnicity, gender, sexual orientation, or any other protected characteristic. The introduction of anonymised applications is also supportive of the organisations commitment to diversity and inclusion.

Please see our recruitment pack for more information and within your personal statement please answer these questions:

1. Provide an example of a project you’ve had to work with non-designers on. Share the main barriers or challenges you had to overcome and how your skills and approaches helped you to do this.
2. From your perspective what might be one of the most important things to do when designing with young people? How do you know this is important?
3. As a small, growing team who are responsible for developing a new design strategy we will be navigating lots of change and tension together. Share up to three unique strengths or perspectives you think you would bring to this team and role, and how they’ve been helpful to you in the past.