Service Designer

Zaizi is looking for a Service Designer to work in a delivery focused, agile environment helping deliver a better experience and better outcomes for users.

Role Objectives:

These are the expected objectives for this role. We are happy to discuss this further during the interview process and jointly agree it with the successful candidate.

• Design external and internal facing services that focus on solving whole problems
• Put the user at the centre of the design process, and being an advocate for users and their needs within the team and to stakeholders
• Understand and articulate policy objectives and strategic goals

Requirements

• Prototyping
• Communicating information
• Digital perspective
• Evidence and context-based design
• Facilitating decisions and risks
• Leadership and guidance
• Facilitating workshops
• Strategic thinking
• Understanding constraints
• User focus
• Agile
• GDS