Service Designer

We’re currently reviewing needs and learning and the Service Designer will join the team to lead on the delivery of internal and external design projects as well as developing existing products and supporting design skills development across the team.

To succeed in this role you will have:

• Knowledge and experience of human-centred and community-centered methodologies
• Significant experience working in service design, applying user research, user-journey mapping, prototyping and co-design
• Excellent project management skills and ability to plan and manage own workload
• Insight into the needs, hopes and experiences of asylum seekers and refugees in the UK, and the organisations providing services to them, especially in relation to justice, homelessness and poverty

We want to make sure that we reach to as many potential candidates as possible and that we make the process very accessible so we will be running two ‘info’ sessions where interested people can come and find out more about the role, the work of the Good Practice and Partnerships team and the application process.