Service Designer

As a Service Designer at Snook, the core of your role will be helping to design accessible and inclusive end-to-end services.

We work with a broad range of clients, some of whom are completely new to user-centred design (UCD). This means you’ll also play a key role in championing our UCD approach.

Recent Projects Snook Service Designers Have Worked On Include

NHS – Designing an outpatient appointment booking service for patients less likely to use the digital booking system.

Home Office – Using research and evidence to improve the design of critical systems that help keep our country safe.

Department for Education – Designing a set of standards and resources to help children’s social care services get the most from digital technology.

Working in these sectors will give you valuable experience of applying Government Service Standards and preparing for Government Service Assessments.

When possible, we rotate people from one sector to another after 3 to 12 months (depending on the project), enabling people to develop in-depth knowledge of a variety of sectors.