Service Designer

We’re looking for people who would like to work with Paper and our clients over the next year or two. We have plenty of opportunities available and would like to meet those who associate with the role of interaction design.

At the moment we have a real need for people with some level of government experience (but it’s not necessary!).

Being an interaction designer at Paper involves working out how someone might interact with the services we work on. You’ll be an important aspect of the service design process championing usability, accessibility and iterative design.

You’ll be working on services which have differing levels of interaction. Sometimes you’ll be looking at entire journeys people navigate, sometimes you’ll be looking at the individual components which make up those journeys.

Good interaction design is invisible and the people who use our services should be able to get things done without having to work out how an interface or journey works. You’ll be central to ensuring that happens.