Service Designer

We aren’t a big ‘shiny shoes’ consultancy and we don’t really want to be. We believe in the skills of our individuals and the strength of loose networks of specialists to deliver pragmatic solutions to our clients. Chances are you already work in an environment where skilled individuals link up to swarm over challenges… we simply promote it at a larger scale.

As we grow we are looking for a service designer to work with us on a contract basis (inside IR35) for a period of four months initially. This role will involve working as part of a team for one of our Public Sector clients and the successful candidate will work on improving a large-scale system to improve lives through data and technology. The system is used nationally across public sector and healthcare trusts. It is an integral part to national reporting and involves

• • multiple user types
  • data collection of large dataset files
  • processing and validation of the data
  • reporting and providing data extracts to national bodies.

Requirements

Requirements

• • Experienced practitioner who can plan and lead user-centered design practices
  • Experience of working in large teams and complex services
  • Effective communicator working across several user types and stakeholders
  • Ability to identify and ensure the most effective direction is followed
  • Experience in the creation of, or change to, transactions, products and content across both digital and offline channels
  • Establishing and leading a shift to a more user-centric approach to the product and system development
  • Supporting effective digital delivery across the products and programs being worked on
  • User Experience design and facilitation experience

Nice-to-haves

• • Experience in working in multiple industries or sectors
  • Experience in a Technology or Consultancy Company
  • Experience of working in both Public and Private sector

Benefits

• • Competitive rate – Contract Inside IR35
  • Remote Working
  • Supportive consultancy environment
  • Access to Burendo communities of practice and BAD toolkit events

We are committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation