Service Designer

Service Designer

Our client is looking for a Service Designer with real world experience to join their newly formed service design function within the Technology Design and Delivery Team.As the largest nature conservation charity in the UK with over 1.2 million members, our client’s digital estate is vital to their mission – from rallying people together to speak up for nature, to inspiring a love of wildlife, to raising the income that pays for their conservation work in the UK and around the world.Position: Service Designer

Location:

Our client is flexible about where you’re able to work from, but there’s an expectation that you’ll have to regularly travel to deliver work as part of projects and meet up with the rest of the team.

Salary:

£34,643 to £37,530 per annum + Travel Expenses.Hours: Full time, permanent

Benefits:

Flexible working, 26 Days Annual Leave, Free access to our reserves, up to 20% discount off retail items in our shops. Free access to a confidential Employee Assistance programme that provides support and advice around financial, physical and mental health wellbeing. A substantial Learning and Development offer.

About the Role:

As Service Designer you’ll utilise your passion for engaging users, creativity and experience to help shape user-centred service design offer and to support the Digital Service Design Manager to share and spread knowledge of the advantages of a user-centred approach to service design throughout the organisation.

You will be responsible for ensuring that our design decisions are based on robust evidence and an iterative, agile process. You’ll work to understand the end to end journey of a service and make sure that no stone is left unturned in the effort to understand the wider impact of changing existing and developing new services. You’ll use your skills as a collaborator, communicator and facilitator to work with a team of UX researchers, solutions architects and business analysts to deliver an engaging and robust service to the rest of the organisation.

You will be equally happy providing feedback and guidance to technical teams as you will engaging the public in focus groups and creative activities.

Where you’ll be working:

Our client is flexible about where you’re going to work from but there’s an expectation that you’ll have to regularly travel to deliver work as part of projects and meet up with the rest of the team.Please send in your CV and a covering letter as soon as you are ready – They are actively recruiting and may draw the role to close when suitable applications are received. We look forward to hearing from you soon!

Other roles you may have experience of could include:

Senior Service Designer, Associate Service Designer, Lead Service Designer, Senior Content Designer, Content Designer, UX Service Designer, Service UI/UX Designer, UX designer, UI designer, Service Design Consultant