Service Designer

As a Service Designer at Analog, you’ll be at the forefront of shaping how our products and platforms integrate into real-world contexts. You’ll bridge the gap between strategy and execution, designing services that are intuitive, inclusive, and deeply human-centered. You’ll work closely with product managers, researchers, engineers, and fellow designers to create service blueprints, design user flows, and align touchpoints across digital and physical environments.

Responsibilities

• Design Connected Experiences Craft seamless, end-to-end service experiences that integrate digital, physical, and human interactions.
• Shape Systems and Journeys Develop user journeys, service blueprints, ecosystem maps, and flows that inform and inspire our product and engineering teams.
• Translate Vision into Reality Design intuitive, user-friendly interfaces that simplify complex systems and enhance usability.
• Collaborate Across Disciplines Partner with researchers, engineers, product managers, and fellow designers to bring ideas from concept to launch.
• Prototype and Iterate Bring concepts to life with prototypes—ranging from rough sketches to polished mockups—and validate through testing.
• Learn and Evolve Stay curious, observe emerging patterns, and continually push the boundaries of what’s possible in service design.

Qualifications

• Experience : 5+years
• Systems Thinking You naturally spot patterns and relationships others overlook, bringing clarity and structure to complex challenges.
• Human-Centered Mindset People are always your starting point—you design with empathy, grounded in real needs, behaviors, and environments.
• Strategic and Hands-On You’re equally at ease shaping big-picture strategy and diving into the fine details of interface design.
• UX/UI Expertise You craft clean, intuitive digital experiences with a strong grasp of both user experience and interface design principles.
• Effective Communicator You articulate your ideas clearly, tell compelling stories about your work, and collaborate with ease across teams.

Preferred Superpowers

• Experience designing multi-channel services
• Familiarity with spatial computing or mixed reality
• Skill in visualizing service blueprints and ecosystems
• Comfortable running workshops and co-design sessions