Senior Service Designer

We are looking for an exceptional Senior Service Designer to serve the needs of the business and consumers, a role reserved for those who excel in navigating the intricacies of sophisticated product environments. Your responsibilities will be extensive and impactful, demanding a profound depth of expertise, strategic insight, and leadership.

Experience with Data and quantitative testing

3rd party integration/product experience

Research experience (This person will need to be an ambassador /strong advocate for research in this role.)

Strong analytical skills

**Please note that this is not a UI role, any candidates with heavy UI experience will not be reviewed by the team.**

Strategic Partnership with Business Stakeholders: Work closely with key business stakeholders to lead advanced product discovery processes.

Your role is critical in deriving comprehensive market insights and formulating groundbreaking product strategies.

Co-development of High-Level Product Strategy: Formulate and articulate a product strategy that aligns with our ambitious company goals and sets new standards in the industry.

Co-creation of a Detailed Product Roadmap: Partner with Product Management to develop a comprehensive and flexible product roadmap, reflecting your ability to anticipate industry trends and technological shifts.

Conducting In-Depth Customer Research: Lead extensive customer research efforts using advanced methodologies. Your expertise will be essential in uncovering new opportunities and driving product innovation.

Expertise in Prototyping and Mockups: Design and develop advanced prototypes and mockups that aid in the development process and exemplify excellence in design and functionality.

Revolutionizing Store Operations: With your deep knowledge and experience in store operations, you will be expected to transform the in-store experience.

This role challenges you to leverage your comprehensive understanding and strategic thinking to create impactful solutions.

Travel to local campus sites and to attend company-wide meetings as needed.