Sênior Service Designer

As a Service Designer, you will work on strategic initiatives for the Take Blip service, from discovery to solution design and results tracking. Let’s, together, evolve the services of one of the best companies to work for in Brazil?

MAIN RESPONSIBILITIES

On his role on the team:

• Knowledge and experience in conducting user-centered design processes;
• Experience with conducting research and in-depth interviews;
• Experience in analyzing processes and services holistically, identifying their impacts and opportunities;
• Analytical ability to synthesize findings, identify insights and propose solutions;
• Mastery in facilitating collaborative activities and workshops, online and in person, from the organization to the consolidation of results;
• Communicator and creative profile;
• Good interpersonal communication and teamwork skills;
• Good oratory and didactic to share learnings, present results and defend ideas.

REQUIREMENTS AND SKILLS

What we expect from you:

• Have 2 years or more of relevant experience in Digital Product Design teams;
• Familiarity with agile methodologies;
• Autonomy and self-management;
• Possess a holistic and analytical view of the user, business and technology triad;
• Know how to moderate conversations, co-creation sessions, validations and deployments;
• Clear and assertive communication;
• Value collaborative work and know how to adapt to feedbacks and contributions from people on your team;
• Experience in metric-oriented and data-driven decision-making environments.

It will be a plus if you have:

• More than 2 years of experience with Service Design projects;
• Worked on in-company Service Design projects;
• Graphic and content creation skills.